Contact information

Contact Us

If you have any questions regarding our phone cases, device compatibility, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Case Aura
Website: caseaura.store
Email: support@caseaura.store
Phone: +61 7 7214 7996
Business Address: 27 Preston Avenue, Engadine, New South Wales 2233, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for business registration and administrative operations only. Please do not send returned phone cases or packages to this address without obtaining an authorized return warehouse address from our support team first.